The Law of Brand User Profiles: The Sharpest Nail in the Coffin of Hyper-targeting

By Peter Weinberg & Jon Lombardo
March 14, 2023

Hyper-targeting is everywhere in B2B marketing. It’s pitched as the secret to efficiency: narrow your audience, tailor your message, and only go after the “perfect” customers. Sounds smart, right? Until you look at the data.

Our research, in partnership with the Ehrenberg-Bass Institute, shows a startling reality: the composition of customers across rival B2B brands is remarkably similar. Different targeting strategies don’t create fundamentally different audiences, they just change the size of the customer base, not who’s in it. In other words, your “ideal customer profile” is anyone who buys the category.

In this MarketingWeek article, Jon Lombardo and I explore the law of brand user profiles and reveal why hyper-targeting is not just overhyped - it’s potentially the most expensive mistake in B2B marketing. The takeaway is simple, but contrarian: to grow, B2B brands must stop slicing and dicing the market, and start reaching everyone who could possibly buy.

Simplicity isn’t a compromise. In this case, it’s the law.

👉 Read the full article here: The Law of Brand User Profiles: The Sharpest Nail in the Coffin of Hyper-targeting

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